General

For customers using our free smartphone apps, please note that there are new versions in both the Play Store (Android) and App Store. It is recommended that you delete an previous version before installing. If you require settings please contact us for immediate assistance. 

Any customers wishing to download their typed documents via an encrypted connection rather than through email can now do so for a minimal fee. Freedom Dictation now offer via Cisco Sharefile's EU Amazon servers the most professional and secure data sharing system available. Free software and Apps are available for all leading platforms including Windows PC, iMac, Android, Blackberry and iPad/iPhone. These will automatically synchronise local folders taking all the work out of the task. 

Many long standing users have no knowledge of the "INSERT" function that all professional digital recorders incorporate. Here is a quick explanation.

Freedom Dictation charge by the minute. That's per minute of actual dictated time. Sometimes when you quote our price per minute (75p) you are on the end of a sharp gasp of horror as the would be customer works out their potential liability. "..erm that's an average 90 minutes a day times .75p...!". The fact is average dictation output at 15 minutes a day is at the high end for our customers. You can pack a lot into 15 minutes once you have removed all the pauses, rewinds and contemplation. Also the more you dictate the better you get at it.

Dictation is communication. Sometimes busy professionals forget that fact and think they are just talking to a machine. We like to think we are in a professional relationship with our customers and sometimes that means letting them know they need to communicate better! 

The key differences between professional Digital Dictation machines and much cheaper pocket memo style devices are their ability to transfer recordings via USB to a pc and the file format used. Professional devices use typically DSS or DS2 format files which are highly compressed and therefore easier to transmit over the internet. Unfortunately the difference is usually a few hundred pounds too.